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Frequently Asked Questions
Everything you need to know about working with Peliah. Can’t find what you’re looking for?
Getting Started
It begins with a conversation. Reach out via our contact form or email, and we’ll schedule a consultation to discuss your vision, timeline, and requirements. From there, we’ll provide a detailed proposal and timeline for your project.
Ideally, you’ll share your design sketches or mood boards, desired fabrics and trims, size range, target price points, and approximate quantities. Don’t worry if you don’t have everything. We can help you develop the details during our concept development phase.
Absolutely. We love working with emerging designers and have a streamlined onboarding process to guide you through every step, from initial concept to your first production run. Many of our long-term clients started with their very first collection.
Production & MOQ
We offer flexible minimum order quantities depending on the complexity of your designs. We’re ideal for emerging brands, capsule collections, and limited-edition releases. Contact us to discuss arrangements that work for your project.
Timeline varies by project complexity. Sampling usually takes 2–4 weeks, and production runs typically take 4–8 weeks after sample approval. We’ll provide a detailed timeline during our initial consultation so you can plan your launch accordingly.
Yes! We work with a network of manufacturing partners that allows us to scale from small batch runs to larger production orders of thousands. As your brand grows, we grow with you, maintaining the same quality standards at every level.
Pricing & Payment
Pricing depends on several factors including fabric type, construction complexity, embellishments, quantity, and finishing details. We provide transparent, itemized quotes so you understand exactly where your investment goes. Request a quote through our contact page for a detailed breakdown.
We typically require a 50% deposit to begin production, with the remaining balance due before shipment. For sampling, full payment is required upfront. We can discuss customized payment plans for larger orders.
Quality & Sampling
Yes, sampling is a critical step in our process. We create initial prototypes for fit and construction review, make any necessary revisions, and only proceed to production after you’ve approved the final sample. This ensures every garment meets your exact specifications.
Every garment goes through multiple quality checkpoints: fabric inspection upon receipt, in-line production checks, and a comprehensive final inspection before shipping. We check measurements, stitching, finishing, and overall construction against your approved sample and tech pack specifications.
Yes. If you have specific fabrics or trims you’d like to use, we can work with your suppliers or source equivalent materials through our network. We’ll always provide swatches for your approval before proceeding.
Shipping & Logistics
We ship worldwide. Finished orders can be delivered directly to your warehouse, fulfillment center, or retail locations. We handle all export documentation and coordinate with trusted freight partners for reliable delivery.
Yes, we offer full packaging and labeling services including custom hang tags, care labels, branded tissue paper, poly bags, and custom boxes. We can work with your existing branding or help develop packaging that elevates your brand presentation.
Still Have Questions?
We’re here to help. Reach out and our team will get back to you within 24 hours.